HIGHLIGHTS:


Our Pursuit of Excellence


Quality Policy

"By continually improving, Quality will be the way of life at ATS and we will achieve our ultimate goal of customers for life."

- Bob Brogan, Senior Executive Vice-President

Our Pursuit of Excellence

Becoming a true logistics leader takes more than just determination and the ability to stay on the cutting-edge. It means setting your sights on excellence and going that extra mile to provide your customers with the most efficient, personalized service imaginable.

In order to reach that same level of customer satisfaction, ATS' Head Office and the Toronto Hub and Branch have recently all been certified according to ISO 9001:2000 Quality Management System Standards. This is one of the most demanding quality standards in the logistics industry. We are proud of this achievement as it identifies the commitment of every employee at ATS in meeting your needs and expectations.

Through the implementation of ISO 9001:2000 standards, ATS has established a framework for developing the most reliable practices in every aspect of its business. By documenting and implementing this quality management system, we have provided all our employees with the tools they need to satisfy all your logistics requirements.

However, ISO 9001:2000 certification is just one step in our pursuit of excellence. With this foundation in place, ATS has focused itself on enhancing customer satisfaction by thoroughly understanding your current and future needs and always exceeding your expectations. By measuring key performance tactics, monitoring and improving the quality management system and committing our employees to continuous improvement, we will continue on our pursuit of excellence and meet our goal of customers for life.

Yours sincerely,
The ATS Quality Management Team

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Quality Policy

At ATS Andlauer Transportation Services Inc. we take great pride in the quality of our service. To ensure superior quality that meets the needs and expectations of our customers, ATS will…

• listen to the voice of our customer.
• have knowledgeable, courteous and reliable drivers.
• have helpful, trained, professional and proactive customer service specialists at every level
• use innovative technologies to ensure the verification, control, tracking and on-time delivery of every shipment.
• provide flexible and accurate billing information to our customers.

By continually improving, quality will be the way of life at ATS and we will achieve our ultimate goal of customers for life.

We Deliver Quality

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